I have other Nara shoes, and they do run short. I sized up for these as per the review posted. The shoe was overall too big, but the heel area was so big that I did not think ordering my normal size would work. For this price, Nara should've worked more on the fit. The shoe is pretty and made of quality suede. I wear a B width and have a wide foot with a high instep. To have this shoe be so big and so wide in the heel was unusual for my foot.
Response from Garnet Hill:By Lorna, Customer Liaison, November 20, 2013
Our in house fit trial found these to run true to size and they are a B width. Please know our exchanges are always freight free.